Streamlining Operations for an Orlando-Based Massage Therapist

Client Background

A massage therapist in Orlando, FL was passionate about helping patients manage pain but struggled with the administrative side of her business. Without proper systems in place, she found herself overwhelmed, unable to focus solely on patient care.

The Challenge

• No existing EMR system, leading to inefficiencies in scheduling and documentation.

• Manual intake and liability forms, causing delays and extra paperwork.

• No workflow automation, resulting in wasted time on administrative tasks.

• No delegation strategy, making it difficult to scale or focus on patient care.

The Solution

StrategiX Med Solutions provided a one-week transformation plan to implement efficient, automated systems, allowing the therapist to focus on her patients.

✅ EMR System Setup – Fully implemented an electronic medical records system to streamline scheduling, documentation, and patient management.

✅ Digitalized Intake & Liability Forms – Converted paper-based processes into digital workflows, improving efficiency and record-keeping.

✅ Schedule Optimization – Organized and updated the appointment system, reducing scheduling conflicts.

✅ System Training – Provided hands-on training to ensure the therapist could use the EMR system confidently.

✅ Business Strategy & Delegation Plan – Conducted a strategy call to help her develop a plan for delegating administrative tasks to someone who aligns with her brand.

The Results (In Just One Week!)

✔️ Fully functional EMR system, simplifying patient management.

✔️ 100% digitalized intake and liability forms, eliminating paperwork bottlenecks.

✔️ Optimized scheduling, reducing errors and improving workflow.

✔️ Confidence in running the business more efficiently, with a clear strategy for delegation.

Client Impact & Takeaway

With her business systems in place, this therapist can now focus on what she loves—helping patients—without feeling bogged down by admin tasks. Her practice is more efficient, professional, and scalable for future growth.

Overwhelmed with the admin side of your practice?

StrategiX Med Solutions can help you automate and streamline your workflow!