Recovering Revenue & Fixing Billing Issues for a Growing Texas-Based Therapy Practice

Client Background

A multi-location therapy practice in Texas was struggling with persistent billing inefficiencies, leading to delayed payments and lost revenue. As they expanded, their financial challenges grew, making it clear they needed expert intervention to streamline their revenue cycle management.

The Challenge

The practice faced multiple billing and insurance-related issues, including:

• Incorrect insurance verifications that led to frequent claim denials.

• Unmanaged outstanding claims, increasing their accounts receivable (AR).

• Lack of proper EFT (electronic funds transfer) setups, causing reimbursement delays.

• A provider incorrectly listed as out-of-network, leading to automatic claim rejections.

These issues were affecting their cash flow and ability to scale efficiently.

The Solution

StrategiX Med Solutions implemented a multi-step recovery and optimization plan:

✅ Fixed Insurance Verification Issues – We identified and corrected verification errors to prevent future claim denials.

✅ Claim Recovery & AR Cleanup – We went through their outstanding claims and helped recover lost revenue.

✅ EFT Setup & Optimization – We assisted in setting up additional EFTs with insurance companies to accelerate reimbursements.

✅ Credentialing & Insurance Corrections – We discovered that one provider was incorrectly listed as out-of-network, leading to unpaid claims. We worked directly with the insurance company to correct this, ensuring future claims would be processed correctly.

The Results (In Just One Month!)

✔️ Recovered over $1,000 in previously lost revenue.

✔️ Identified and corrected major billing and verification errors.

✔️ Streamlined EFT payments, reducing delays and improving cash flow.

✔️ Fixed provider credentialing issues, ensuring claims were processed correctly.

✔️ Positioned the practice for continued financial stability and growth as they expand.

Client Impact & Takeaway

With these improvements, the therapy practice not only recovered revenue but also optimized their billing systems to prevent future issues. Their ability to efficiently manage claims and cash flow has allowed them to focus on growth rather than financial setbacks.

Are billing inefficiencies holding back your practice’s growth?

Let StrategiX Med Solutions help you recover lost revenue and optimize your billing!